Creating a workplace where everyone feels valued and supported takes more than policy; it takes intent, leadership, and everyday action. Jazz exemplifies this commitment through employees like Azmat Amin Nezami, a dedicated member of the Customer Experience (CX) team whose journey is a testament to resilience, capability, and inclusive corporate culture.

Azmat was not born visually impaired; an accident changed the trajectory of his life. Yet, what remained unchanged was his determination to contribute meaningfully. For more than a decade, he has been an integral part of Jazz’s CX Centre, managing customer interactions with professionalism and compassion.

Jazz ensures that employees like Azmat have the tools they need to thrive. From screen readers and adapted workstations to accessible pathways and a supportive team environment, accessibility is embedded in both infrastructure and attitude. Azmat works alongside male and female colleagues who not only support him but also learn from his unique strengths, proving that empathy and inclusion enhance overall team performance.

This story is bigger than one individual. It reflects Jazz’s belief that diverse teams deliver stronger outcomes. Their inclusive hiring approach goes beyond legal compliance, focusing instead on creating a workplace where persons with disabilities are not just hired, but empowered and uplifted.

Azmat’s journey is a powerful reminder that when organizations prioritize accessibility, they unlock talent, strengthen loyalty, and build workplaces where everyone has the opportunity to grow.